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Terms of Service

Last updated: June 24, 2026

These Terms of Service ("Terms") govern your access to and use of the Booked & Polished website and services ("Services"), operated by Velora LLC ("Booked & Polished," "we," "us," or "our"). By using our website or booking a call, you agree to these Terms.

1. Our Services

Booked & Polished provides social media marketing services for auto detailing businesses, including content creation, paid advertising, lead generation, and booking and inbox management. The specific scope, deliverables, and fees for paid engagements are defined in a separate written agreement.

2. Strategy Calls

Our free strategy call is an introductory conversation to assess fit. It does not create any obligation to purchase, and booking a call does not guarantee acceptance as a client. We ask that you provide accurate information and give reasonable notice if you need to reschedule or cancel.

3. The 6 Lead Guarantee

Any performance guarantee we reference — including the "6 Lead Guarantee" — applies only to active, paying clients and is governed by the specific terms set out in your signed service agreement. Eligibility, the definition of a "qualified lead," timelines, and remedies are defined there. Marketing statements on this website are summaries and do not by themselves create a binding guarantee.

4. Client Responsibilities

  • Provide timely access, materials, and approvals needed to deliver the Services.
  • Respond to qualified leads and booked appointments in a professional, timely manner.
  • Comply with applicable advertising, privacy, and platform policies.

5. Intellectual Property

All content on this website is owned by or licensed to Booked & Polished and may not be copied or reused without permission. Ownership of deliverables produced under a paid engagement is governed by your service agreement.

6. Third-Party Tools

Our Services rely on third-party platforms (such as scheduling, CRM, advertising, and video tools). We are not responsible for the availability, performance, or policies of those third parties.

7. Disclaimers

The website and any free materials are provided "as is" without warranties of any kind. Marketing results vary based on factors outside our control, and we do not guarantee specific outcomes except as expressly stated in a signed agreement.

8. Limitation of Liability

To the maximum extent permitted by law, Booked & Polished is not liable for any indirect, incidental, or consequential damages arising from your use of the website or Services.

9. Governing Law

These Terms are governed by the laws of the United States and the state in which Booked & Polished operates, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the website constitutes acceptance of the updated Terms.

11. SMS Messaging Program

Program name: Booked & Polished Appointment & Customer-Care Messaging. By providing your mobile number and opting in (for example, via the booking form), you agree to receive recurring SMS text messages from Booked & Polished (Velora LLC), including appointment confirmations, reminders, and follow-up messages about your strategy call.

  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply.
  • Text STOP to cancel and stop receiving messages at any time. Text HELP for help.
  • For support, contact josh@bookedpolished.com.
  • Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

12. Contact Us

Questions about these Terms? Contact Booked & Polished (Velora LLC) at josh@bookedpolished.com.

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